Privacy Policy

When you request moving, housing, or relocation support, we may collect your name, phone number, email address, preferred locations, budget, moving details, messages, and request status.

Property / House Owners may provide identity, contact, property, ownership or authorization, and exact-address details for verification and fake-listing prevention. These private details are not displayed in public listings.

We may also collect basic technical information needed to operate, secure, and improve the website and mobile app.

We use personal data to coordinate relocation support, review housing requirements, verify owners and listings, respond to interests, track requests, prevent fraud, provide customer support, and maintain service records.

Rhino does not collect rent, deposits, or advance payments through the To-Let Services platform.

Public housing listings show only approved, privacy-safe details such as property type, approximate locality, pricing, availability, amenities, and review status.

Public listings do not expose owner phone numbers, email addresses, exact addresses, government ID numbers, verification documents, or internal notes.

We share personal data only when needed to provide requested support, comply with law, protect users, or operate the service through trusted providers such as Firebase and hosting infrastructure.

Housing owner contact details and exact addresses are coordinated manually and are not automatically revealed when a user submits interest.

We retain personal data only as long as reasonably needed for support, moderation, fraud prevention, operational records, and legal obligations. We use access controls and private data separation to reduce unnecessary exposure.

You may ask us to review, correct, or delete your personal data. Some information may be retained where required by law or for legitimate fraud-prevention and record-keeping purposes.

Rhino services are not directed to children under 13. We may update this policy as our pilot evolves. Material changes will be posted on this page with a revised effective date.